Return Policy for Halal Meat Boston LLC
At Halal Meat Boston LLC, we prioritize the quality and safety of our products. To maintain the highest food safety and sanitation standards, our return policy for meat and dairy products is outlined as follows:
No Returns for Perishable Items
Due to the perishable nature of meat and dairy products, we do not accept returns on these items. This ensures the safety and quality of all products we provide to our customers.
Returns for Damaged or Spoiled Products
If you receive a product that is damaged or spoiled upon delivery, we will gladly issue a refund or replacement. Please notify us within 24 hours of delivery to report the issue, along with a photo of the product and proof of purchase (receipt or order confirmation).
Time Limits for Returns
Claims for refunds or replacements due to damaged or spoiled products must be made within 24 hours of delivery to ensure timely resolution.
Proof of Purchase Required
A receipt, order confirmation, or other valid proof of purchase must be provided when requesting a refund or replacement.
Additional Information:
- Unopened and Unused Products: We do not accept returns or exchanges for unopened or unused meat or dairy products unless they are damaged or spoiled upon delivery.
- Customer Satisfaction: While our policy is firm on perishable items, we are committed to resolving any issues to ensure customer satisfaction.
Transparency and Communication:
We encourage customers to review their orders upon delivery and reach out to us immediately if there are any concerns. If you have questions about this policy or your order, please contact our customer service team.
Thank you for understanding and supporting our commitment to food safety and quality.
— Halal Meat Boston LLC Team